To contact GreenNet, please use the form below, or email us at:

Call us on 0330 355 4011 (UK) / +44 330 355 4011 (international).

You can contact the GreenNet Support team by phone on: 0330 355 4011 or by email to, between 09.30 and 17.30 Monday to Friday.
(Our old 0845 055 4011 number costs 2p per minute plus your phone company’s access charge.)

To make a payment via credit card or direct debit, please go to this secure page.  For billing enquiries you can email or phone 020 3559 4015

For our "customer complaints code", please follow this link.
To report abuse of GreenNet services, please email

Reporting Spam? Please refer to this page: reporting spam

You can also find us via Twitter, Skype, Jitsi/XMPP, Tox and even facebook.

We aim to respond to emails and queries within 1 working day.

Your name
Type your enquiry here. If you are already a GreenNet member or user, please remember to mention your GreenNet domain name or email address.
(If you're a human, don't change the following field)
Your first name.