To contact GreenNet, please use the form below, or email us at:

Call us on 020 7065 0935 (UK) / +44 20 7065 0935 (international).

Our fax number is 020 7253 2658.

You can contact the GreenNet Support team by phone on: 020 7065 0942 or 0330 355 4011 or by email to, between 09.30 and 17.30 Monday to Friday.
(Our old 0845 055 4011 number costs 2p per minute plus your phone company’s access charge.)

To make a payment via credit card or direct debit, please go to this secure page.  For billing enquiries you can email or phone 020 7065 0938.

For our "customer complaints code", please follow this link.
To report abuse of GreenNet services, please email

We aim to respond to emails and queries within 1 working day.

You can also find us via Twitter, Skype, Jitsi/XMPP, Tox and even Facebook.

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